Refund and Returns Policy
Returns
- Eligibility:All items are eligible for return within 7 days of receipt, except for personalized or custom-made products.
- Condition:Items must be returned in their original condition, unused, and with all tags attached.
- Process:To initiate a return, please contact our customer support team.
- Shipping:Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
Refunds
- Timeframe:Refunds will be processed within 14 business days of receiving the returned item.
- Method:Refunds will be issued to the original method of payment.
Damaged or Defective Items
If you receive a damaged or defective item, please notify us within [number] days of receipt. We will provide instructions for returning the item and processing a refund or replacement.
Exclusions
- Personalized or Custom-Made Products:These items are typically not eligible for return.
- Sale Items:Sale items may have restrictions on returns.
Questions and Contact
If you have any questions about our refund and returns policy, please contact our customer support team.